Phone number won’t change

Hi I have had a new sim and my number ported across (3) my phone will not save the number, it works in my old phone but not on this iPhone pro 12 max i have tried the following:


rebooted phone 10 times

reset network settings 4 times

many ideas ?

iPhone 12 Pro Max

Posted on Aug 3, 2022 12:31 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2022 1:07 AM

Do this after every change of phone number including you temporary number and when the proper number comes through.

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

Restart the phone.

Settings, Messages, Turn on iMessage, SMS, MMS

Settings, Face Time, Turn on Face Time

4 replies
Question marked as Top-ranking reply

Aug 3, 2022 1:07 AM in response to narinder199

Do this after every change of phone number including you temporary number and when the proper number comes through.

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

Restart the phone.

Settings, Messages, Turn on iMessage, SMS, MMS

Settings, Face Time, Turn on Face Time

Aug 3, 2022 2:26 AM in response to narinder199

Restoring the phone to factory settings will make sure, that a complete, new iOS system will be downloaded and installed.

That way you can be sure, that the issue is not software related and all settings are set automatically, including your phone number for various Apple services.

And you will be notified on your phone, that the phone number is now being used on this device.

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Phone number won’t change

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