Upload in background

I'm a dropbox (and box) user. I take lots of pics and videos for specific clients. I then upload those images to folders for each specific client for review later. More recent versions of my phone and ipad will not continue uploading those images in the background. I have to be physically looking at the dropbox upload screen in order for uploads to continue. If I even navigate to a different app, even though the dropbox app is running in the background, all uploads stop until I physically return back to the Dropbox screen. If my screen goes to sleep, the uploads stop. It didn't used to be this way. It doesn't matter if I'm on wifi solely, if I'm on data solely or if I'm on wifi assist. Unless I am physically looking at the dropbox uploads screen, all uploads stop. Does anybody know a workaround for this? It's absolutely maddening waiting sometimes hours for hundreds of images to upload while ensuring my screen is awake and I'm looking a the the dropbox app.


iPhone 13 Pro Max

Posted on Aug 2, 2022 8:51 AM

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9 replies

Aug 2, 2022 3:07 PM in response to Community User

ironman8405 wrote: "Does anybody know a workaround for this?"

Apple's Shortcuts app appears to have the elements of a solution, but may not work for your particular use case. Anyway, just to be aware of its capabilities...


Shortcuts app has a "Save Dropbox File" action.


Shortcuts User Guide for iPhone and iPad


[iOS] Running shortcuts in the background for many hours


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Aug 2, 2022 12:36 PM in response to LD150

It's not a Dropbox issue. I spoke to them. For some reason iPhone just stops uploading unless you are looking AT the screen, with no other apps in front of it. It makes zero sense.

Aug 2, 2022 1:24 PM in response to LD150

Well that's a good point because now that I think of it, my other storage apps like Box seem to work fine when they are running in the background. I hadn't considered that.

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Upload in background

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