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Run Diagnostics on my phone

There's not an apple store near me and I'm trying to run diagnostics on my phone could you guide me through. I have experienced issues with sound and voice glitching out.


iPhone 13, iOS 15

Posted on Aug 1, 2022 1:40 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2022 1:55 PM

Hello dancingmango1,


This is a user helping user Community Forum. We don't have the ability to start or run diagnostics. You can run some of those with an Apple Technician over the phone, however, the best tests for Audio should be done in a store. Is there an Authorized Service Provider near you? Try the Get Started Online link below.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

| For International Numbers or ASL support, click here:

| Contact Apple for support and service - Apple Support

|

| Chat with Apple Support

| Apple Support

|

| Get Started Online

| Apple Support


1 reply
Question marked as Top-ranking reply

Aug 1, 2022 1:55 PM in response to dancingmango1

Hello dancingmango1,


This is a user helping user Community Forum. We don't have the ability to start or run diagnostics. You can run some of those with an Apple Technician over the phone, however, the best tests for Audio should be done in a store. Is there an Authorized Service Provider near you? Try the Get Started Online link below.


Contact Apple Support:


| Call Apple Support 1-800-APL-CARE

| For International Numbers or ASL support, click here:

| Contact Apple for support and service - Apple Support

|

| Chat with Apple Support

| Apple Support

|

| Get Started Online

| Apple Support


Run Diagnostics on my phone

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