You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unknown error occurred (0x10CC0026)

Can't synch music on iPhone

iPhone 12 Pro, iOS 15

Posted on Aug 1, 2022 10:48 AM

Reply
1 reply

Aug 2, 2022 11:44 AM in response to unknown_error_occurred_0x10CC

Hey unknown_error_occurred_0x10CC,


It sounds like you're getting an error when trying to sync your iPhone on your Mac.


This article explains your syncing options: Sync your iPhone, iPad, or iPod using your computer - Apple Support


We'd recommend trying the steps in this article to see if that helps: If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac - Apple Support


Thanks!

unknown error occurred (0x10CC0026)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.