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Apple Id

I was wonder how would I go about answering security questions I set up for my Apple ID to log back in , because I do not have ask to my old phone number?

Posted on Jul 26, 2022 12:28 PM

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Question marked as Top-ranking reply

Posted on Jul 26, 2022 12:40 PM

If you have 2 Factor Authentication enabled on your Apple ID, you can't use security questions.


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

1 reply
Question marked as Top-ranking reply

Jul 26, 2022 12:40 PM in response to brodjanae

If you have 2 Factor Authentication enabled on your Apple ID, you can't use security questions.


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

Apple Id

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