i buy the iphone from someone, i was using it normal but i factory reset it now is asking the first person icloud

want to used my icloud rather than the first person icloud

Posted on Jul 25, 2022 06:02 AM

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Posted on Jul 25, 2022 06:07 AM

You will need to contact the original owner and have them remove the phone from their account. You can give them this guidance:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If you are unable to contact them or they are unable or unwilling to remove the phone, then the phone is useless to you. Please recycle it responsibly.

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Question marked as Top-ranking reply

Jul 25, 2022 06:07 AM in response to fuseini0066

You will need to contact the original owner and have them remove the phone from their account. You can give them this guidance:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If you are unable to contact them or they are unable or unwilling to remove the phone, then the phone is useless to you. Please recycle it responsibly.

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i buy the iphone from someone, i was using it normal but i factory reset it now is asking the first person icloud

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