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M2_Golf Author

Level 1

4 points

how to fix an unavailable iPhone and get access to it again

how to fix an unavailable iPhone and get access to it again without losing all of my information?

iPhone X, iOS 15

Posted on Jul 17, 2022 3:25 PM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,728 points

Posted on Jul 17, 2022 3:32 PM

First thing to understand is that you will lose all of the data on your iPhone during the reset process. No way to avoid that. But, when you set up the phone again, you can use your current backup to restore the phone, so it will look just like it did at the time of the backup.

If your iPhone is running iOS 15.2 or higher........you can use the instructions linked just below:

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

If your iPhone is not running iOS 15.2 or higher........or, you don't know what version your iPhone is running, use the instructions linked below, but note that you must use a PC or Mac using this method.

If you forgot your iPhone passcode - Apple Support

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how to fix an unavailable iPhone and get access to it again

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