My Face ID quit working

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Simmons1986 Author

Level 1

4 points

My Face ID quit working

I need my Face ID fixed or TrueDepth camera fixed

iPhone XS Max, iOS 15

Posted on Jul 12, 2022 05:38 PM

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Answer 1

Top-ranking reply

rom.ph

Level 4

2,021 points

Jul 12, 2022 05:41 PM in response to Simmons1986

As the support document states, you need to update to the latest iOS version. If it is updated and still having issues after reboot, best to contact Apple Support directly.

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Answer 2

Niel

Community+ 2025

Level 10

739,607 points

Jul 12, 2022 05:40 PM in response to Simmons1986

Update it from a computer or the Software Update function in Settings, or contact Apple Support.

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My Face ID quit working

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