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iPhone 12 randomly has no internet connection

iPhone 12 randomly has no internet connection. It works and then it doesn't. All other wifi devices in the house work fine. Several soft resets and network reset did nothing. A half hour later while trying to schedule an apple help desk appt, it started working again. Did not make appt, hoping to hear a resolution.


Posted on Jul 10, 2022 7:42 PM

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Question marked as Top-ranking reply

Posted on Jul 11, 2022 10:08 PM

Professor-Ken Said:

"iPhone 12 randomly has no internet connection. It works and then it doesn't. All other wifi devices in the house work fine. Several soft resets and network reset did nothing. A half hour later while trying to schedule an apple help desk appt, it started working again. Did not make appt, hoping to hear a resolution."

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Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back
1 reply
Question marked as Top-ranking reply

Jul 11, 2022 10:08 PM in response to Professor-Ken

Professor-Ken Said:

"iPhone 12 randomly has no internet connection. It works and then it doesn't. All other wifi devices in the house work fine. Several soft resets and network reset did nothing. A half hour later while trying to schedule an apple help desk appt, it started working again. Did not make appt, hoping to hear a resolution."

-------


Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

iPhone 12 randomly has no internet connection

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