disabled account for App Store and itunes store

I can't download games and it says that my account is disabled


Posted on Jul 9, 2022 07:36 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2022 07:41 PM

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(221110)

2 replies

Jul 9, 2022 07:49 PM in response to Katie_wolf

Katie_wolf Said:

"disabled account for App Store and iTunes store: I can't download games and it says that my account is disabled"

-------


Troubleshooting a Disabled Account:


For reference...

Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

disabled account for App Store and itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.