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Forgot the answers to my security questions and is not giving me the option to reset or get around it in any way

Forgot the answers to my security questions and is not giving me the option to reset or get around it in any way

Posted on Jul 8, 2022 2:31 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2022 2:47 PM

Follow these steps


  1. Sign in to appleid.apple.com.
  2. In the Sign-In and Security section, select Account Security.
  3. Under Security questions, select Change security questions. 
  4. Choose your new security questions and their answers, then select Update.
  5. Enter your Apple ID password, then select Done.


See this link for further reference Change your Apple ID security questions - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 8, 2022 2:47 PM in response to jjamesjez

Follow these steps


  1. Sign in to appleid.apple.com.
  2. In the Sign-In and Security section, select Account Security.
  3. Under Security questions, select Change security questions. 
  4. Choose your new security questions and their answers, then select Update.
  5. Enter your Apple ID password, then select Done.


See this link for further reference Change your Apple ID security questions - Apple Support


Jul 8, 2022 5:44 PM in response to jjamesjez

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter

Forgot the answers to my security questions and is not giving me the option to reset or get around it in any way

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