Why am i not able to download apps?

Why can’t i download apps without it asking for card information?

iPhone 11, iOS 15

Posted on Jul 6, 2022 06:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2022 06:04 PM

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.4; Watch, series 5 GPS/cellular, watchOS 8.6; iPad Pro 2nd Gen, iPadOS 15.5; iPhone 12 Pro, iOS 15.5; TV 4th Gen, tvOS 15.5; HomePods, audioOS 15.5 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jul 6, 2022 06:04 PM in response to khallen288

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.4; Watch, series 5 GPS/cellular, watchOS 8.6; iPad Pro 2nd Gen, iPadOS 15.5; iPhone 12 Pro, iOS 15.5; TV 4th Gen, tvOS 15.5; HomePods, audioOS 15.5 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why am i not able to download apps?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.