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Can't delete emails

I have configured my company email account on the Mail app. It's a Microsoft Exchange account. I am using a Mac Book Air 2020 with Monterey 12.4. There are a few emails that have been deleted from the server which are still displayed in my Inbox. When I try to delete this pop-up message displays (the Italian message says "can't move the message "feedback" into the folder ...")

How can I resolve this issue?


Thank you

MacBook Air 13″, macOS 12.4

Posted on Jul 6, 2022 9:43 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2022 12:13 PM

You could try to rebuild this mailbox:


  1. In the Mail app on your Mac, select a mailbox in the sidebar.
  2. Choose Mailbox > Rebuild.

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Can't delete emails

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