You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

locked apple watch and no contact to the original owner

hello, i recently bought a used apple watch se, and it is locked by the previous owner. I have it's box and the serial number and everything i need. so how can i unlock this watch without the previous owner because as mentioned before, i do not have contact with the previous owner.


Apple Watch SE

Posted on Jul 5, 2022 8:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2022 8:28 AM

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

1 reply

locked apple watch and no contact to the original owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.