Mac Mail issues, I can no longer access my gmail account

I am having problems with my Mac mail program. I can no longer access my gmail account. When I click on the internet account it says that I need "enter the password for the account. When I click on it, it opens a small box which has a circle and it just keeps circling. I can't add the password. I have gmail access thru my macbook pro, iphone etc. Anyone have an idea of how to fix this? How do I repair the program?


[Edited by Moderator]

unknown,

Posted on Jul 2, 2022 07:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2022 07:11 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - https://support.google.com/mail/answer/185833?hl=en-GB

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 2, 2022 07:11 AM in response to bjh0269

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - https://support.google.com/mail/answer/185833?hl=en-GB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mail issues, I can no longer access my gmail account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.