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Level 1

4 points

why can’t I update my phone?

Posted on Jul 2, 2022 12:15 AM

Top-ranking reply

Level 7

26,065 points

Posted on Jul 2, 2022 12:17 AM

Hey there,

What happened when you try to update your iPhone?

and what do you see when you go to Settings > General > Software update?

what is your iPhone model?

if you have iPhone 6 or less you can’t update it to newer version the last update for this device is iOS 12.5.5

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