My Apple ID and email have been changed but not by me?
I really really hope someone can help.
I had 2 emails coming through from Apple providing me with a ‘verification code’ then followed by a ‘your Apple ID and email have been changed’ type of email.
I did not make these changes and I am now unable to sign into my original email which was my Apple ID - this is the one I definitely have always used for my phone and other emails from Apple state that this email is my Apple ID.
When I go to unlock the account as it tells me it is locked, it says the account is not valid or verified, so I ‘look it up’ and it keeps telling me my Apple ID doesn’t exist?
No one seems to know an answer and I have lost so much, the iforgot Apple route does not work neither the support app on someone else’s phone.
Has anyone had similar or a solution to this?
iPhone 12