External Display (Dell P2419H) goes blank with rotation anything other than "Standard" on MacBook Pro 13

I run 2 external displays (both Dell P2419H) via a Targus DisplayLink Dock from my 2020 M1 Macbook Pro 13". The Mac recognizes both displays and their models, resolution, etc. I want to rotate one of them to 90 degrees, but each time I set rotation to anything other than standard, the display goes blank (not off, but no display). I have tried fixes from older Macs, but the most common is to switch to discrete graphics in Battery which is not available on my Macbook. If I turn the extended display into a mirror for either the other external display or the retina, it displays the mirror (with awful resolution), but as soon as it is turned back to extended display it goes blank again.


I hope someone may have some insight. TIA


Macbook Pro (13", M1, 2020) running macOS Monterey 12.3.1

Posted on Jun 25, 2022 07:52 AM

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Posted on Jun 25, 2022 08:21 AM

Solved: DisplayLink Manager Beta 1.6 or higher required. DisplayLink Manager and macOS don't get along, so DisplayLink Manager has to own the rotation settings for it to function.


DisplayLink Manager App Rotation for Apple M1 on macOS 12+



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3 replies

Jun 25, 2022 08:24 AM in response to smithad150

DisplayLink technology creates a "fake" display buffer in RAM, sends the data out over a slower interface to a stunt box with DisplayLink custom chips that put that data back onto a "legacy" interface. It is not a true "accelerated" display, and it can suffer from lagging. Just adding the DisplayLink Driver is not adequate to get a picture -- you need a DisplayLink "stunt-box" or a Dock that includes DisplayLink chips.


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It may be acceptable for a second display showing slow-to-change data such as computer program listings, stock quotes, or spreadsheets, but NOT for full motion Video, not for Video editing, and absolutely not for gaming. Mouse-tracking on that display can lag, and can make you feel queasy.


In a pinch, it may even play Internet videos (as one user put it) “without too many dropped frames".


This is in stark contrast to the Apple standard for its built-in hardware-accelerated displays, which are suitable for production/display of cinema-quality video with NO dropped frames, and NO dropouts or partial-blank scan lines due to memory under-runs or other issues.


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It is really nice to know that you can use a DisplayLink display if you MUST have an additional display for some of the types of data I mentioned. But that is NOT the same as the computer supporting a second, built-in, Hardware-accelerated display.


These displays depend on DisplayLink software, and are at the whim of Apple when they make MacOS changes. There have been cases where MacOS changes completely disabled DisplayLink software, and it took some time for them to recover.


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I think the Big Surprise for a lot of Hub/Dock buyers is that they thought they were getting a "real" display, but actually got a DisplayLink "fake" Display. If you got what you expected in every case, I would not use such pejorative terms to describe DisplayLink.

Jun 25, 2022 08:58 AM in response to Grant Bennet-Alder

The setup I have was provided by my employer - it is a Targus 4k docking station that is built using DisplayLink technology that runs the 2 additional monitors. It has worked well for me, but just as you state, because it is a third party, software accelerated approach, when macOS has impactful changes, they have to catch up and adjust for it. I use it for data use, as well as video conferencing and watching videos, without any issues with lag so I largely cannot complain. That said, given this is probably quite an expensive dock I could definitely see why folks would be disappointed.

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External Display (Dell P2419H) goes blank with rotation anything other than "Standard" on MacBook Pro 13

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