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I’m trying to connect my new AirTag and it says it’s in use with another account.

Hi I just purchased a new AirTag from Walmart like 20 min ago, I’m trying to connect and it says it’s in use with another account, or something like that, is there anyway to fix it? I have the receipt to show it’s new from Walmart


[Re-Titled by Moderator]

Posted on Jun 20, 2022 12:30 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2022 1:03 PM

Based on the article below, you should return this AirTag to WalMart and be certain you obtain a brand new, factory sealed one in exchange.


If an item or device is connected to another Apple ID - Apple Support

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I’m trying to connect my new AirTag and it says it’s in use with another account.

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