You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

buenafleur Author

Level 1

4 points

I had a problem with my payment.I redeem 25 gift card and it says zero balance. Where’s the problem

It says that there’s a problem with my payment method.

iPad, iOS 10

Posted on Jun 7, 2022 9:01 AM

Reply

Top-ranking reply

Level 10

208,596 points

Posted on Jun 7, 2022 9:09 AM

Did you use these instructions correctly:--> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support, this sub-link included?:--> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If the issue persists, I suggest that you contact Apple Support directly, using this link:--> Get Support and explain your problem.

Thanks and regards

Giulio

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

208,596 points

Jun 7, 2022 9:09 AM in response to buenafleur

Did you use these instructions correctly:--> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support, this sub-link included?:--> If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If the issue persists, I suggest that you contact Apple Support directly, using this link:--> Get Support and explain your problem.

Thanks and regards

Giulio

Reply

I had a problem with my payment.I redeem 25 gift card and it says zero balance. Where’s the problem

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up