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User profile for user: Pear-Phone-2
Pear-Phone-2 Author
User level: Level 1
4 points

MacBook won’t stop restarting/Touch ID not showing

I was using it last night without any problems. I was again using it this morning and the first time it was working fine for 5 minutes then it abruptly turned off. I’ve tried turning it back on but it lasts only about 2 minutes before a sudden shut down. I noticed that the touch bar has stopped working as well, as that was working fine last night. Right before it shuts down it gives this one quick “puff” of air from the cooling fan as if many programs were being used at once for a split second before ultimately shutting down. Looking at the problem details upon restart it says that CORE 1 has “panicked” as the reason for the restarting.

MacBook Pro (2020 and later)

Posted on Jun 2, 2022 8:40 AM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,209 points

Posted on Jun 2, 2022 9:53 AM

Get expert service and support at the Genius Bar.



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User profile for user: PRP_53
PRP_53
User level: Level 10
91,927 points

Jun 3, 2022 2:11 AM in response to Pear-Phone-2

User Profiles is accurate MacBook Pro (2020 and later) ?


If Yes, doubt this pertains to macOS Sierra 10.12 but maybe Catalina mcOS 10.15, or Big Sur macOS 11 or maybe Monterey macOS 12.


Can the User ( you ) confirm this information please.


Suggest downloading the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.


The application is free or paid from added features. 


Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).



It will take a Snap Shot -  both the hardware and software.


 The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )



We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.

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MacBook won’t stop restarting/Touch ID not showing

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