You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

When attempting to use the option key trick, I can get to the Mac to the Lock Screen, but after signing in, the whole screen goes black and restarts in windows.

I need some help here. I am using a 2013 iMac I believe.

iMac Line (2012 and Later)

Posted on May 31, 2022 10:12 PM

Top-ranking reply

Level 10

143,392 points

Posted on May 31, 2022 10:53 PM

Make sure you are using a wired keyboard or if your keyboard is chargeable, ensure the charging cable is plugged into the Mac.

View in context

Similar questions