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User profile for user: adria37
adria37 Author
User level: Level 1
4 points

Verification

Why does the App Store keep asking me for verification while trying to download a free purchase app & tried updating my card but still asking for verification

iPhone XR, iOS 15

Posted on May 31, 2022 2:48 PM

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User profile for user: Raicya
Raicya
User level: Level 10
209,271 points

Posted on May 31, 2022 2:53 PM

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


Get more help:

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 

Or Contact Apple Support -> Get Support (apple.com)

 


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Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
209,271 points

May 31, 2022 2:53 PM in response to adria37

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


Get more help:

Call Apple in your region see: Contact Apple for support and service

Contact Apple for support and service - Apple Support

 

Or Contact Apple Support -> Get Support (apple.com)

 


Reply

Verification

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