User profile for user: Metaltee
Metaltee Author
User level: Level 1
12 points

iPhone 12 Pro cannot touch screen

Why I try to force restart my iPhone 12 Pro there is no respond at all? Cannot even touch screen. Using lots of methods also no use as when I try touching the screen no respond seems hang

Posted on May 31, 2022 7:17 AM

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User profile for user: Metaltee
Metaltee Author
User level: Level 1
12 points

Posted on Jun 1, 2022 12:11 AM

When pressing the volume up button the screen is appeared but when I touched no respond at all or I tried force restart I totally cannot slide to the right because the touch screen is not working. I removed the tempted glass also no use.

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User profile for user: Metaltee
Metaltee Author
User level: Level 1
12 points

Jun 1, 2022 12:11 AM in response to brbo

When pressing the volume up button the screen is appeared but when I touched no respond at all or I tried force restart I totally cannot slide to the right because the touch screen is not working. I removed the tempted glass also no use.

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User profile for user: brbo
brbo
User level: Level 8
37,111 points

Jun 1, 2022 12:00 AM in response to Metaltee

Do you know which app you were using when the screen froze ?


Try this Apple Support article:

Quit and reopen an app on iPhone – Apple Support


OR

Maybe you saw a "phone is disabled" message before the phone became unavailable ?


If your iPhone won't turn on or is frozen


https://support.apple.com/en-us/HT201412


All the best :-)

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User profile for user: brbo
brbo
User level: Level 8
37,111 points

Jun 1, 2022 3:29 PM in response to Metaltee

Thank you for your reply and info. Metalltee


If you have tried the steps in this article:

If your iPhone won't turn on or is frozen - Apple Support


and, if you still need help:

Try reaching out to Apple iPhone Support:


Eg: There;'s a "Get Support" link at the bottom of their web-page (link below)

iPhone - Official Apple Support


OR

Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

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iPhone 12 Pro cannot touch screen

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