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Cancel Subscriptions

Hi

I have two different family subscriptions in Apple music. I want to cancel one of them and can’t do it through the app or settings. Please cancel it for me.

one more thing, I’ve sent to my husband a link to join the family subscription and he got a massage that he is already attached to other family and can’t join. Where can I see and cancel his current active subscriptions?

Thanks,

Meital

iPhone 12 Pro Max, iOS 14

Posted on May 31, 2022 3:05 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2022 3:18 AM

This is a user to user forum, not an Apple service point. You will have to change your accounts for yourself, as below.



I have two different family subscriptions in Apple music. I want to cancel one of them


I presume that the two subscriptions are for different Apple ID accounts. Choose one then follow the instructions in Apple's support document called How to cancel Apple Music - Apple Support



Where can I see and cancel his current active subscriptions?


He can remove himself from a family sharing group he is a member - and see his status. Read Leave Family Sharing - Apple Support. If he is the organiser he will need to disband the group. See Disband a family group in the Leave Family Sharing document.



1 reply
Question marked as Top-ranking reply

May 31, 2022 3:18 AM in response to meital146

This is a user to user forum, not an Apple service point. You will have to change your accounts for yourself, as below.



I have two different family subscriptions in Apple music. I want to cancel one of them


I presume that the two subscriptions are for different Apple ID accounts. Choose one then follow the instructions in Apple's support document called How to cancel Apple Music - Apple Support



Where can I see and cancel his current active subscriptions?


He can remove himself from a family sharing group he is a member - and see his status. Read Leave Family Sharing - Apple Support. If he is the organiser he will need to disband the group. See Disband a family group in the Leave Family Sharing document.



Cancel Subscriptions

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