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My sister bought an iPhone 13 mini, it’s not allowing her to use apps or go into setting we tried shutting down with the off button and volume button. Nothing is happening. It’s vibrating acknowledgmenting that I trying to turn it off but the slide to shut phone down and force off is not working. What do I do
Try a "forced restart" of your 13, using these instructions:--> Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the right-side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
or
Go to Settings>General>Shut Down (the last option at the very bottom)
Regards
Giulio
Try a "forced restart" of your 13, using these instructions:--> Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the right-side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
or
Go to Settings>General>Shut Down (the last option at the very bottom)
Regards
Giulio
iPhone 13 mini not turning off
