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App Store not allowing purchases

Hello


I have a valid payment method and a credit in the App Store. Yet when I try to download even a free app it will be “not completed” is there any way to help this problem? I feel like I have tried everything

iPhone 12 Pro

Posted on May 13, 2022 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2022 9:33 AM

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 

 

or -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)


3 replies
Question marked as Top-ranking reply

May 13, 2022 9:33 AM in response to Mindy56goo

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 

 

or -> Sign in to your Apple ID account page and edit / update your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.


See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)


App Store not allowing purchases

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