iPhone 6s is not turning on

waqar7 wrote:

iPhone 6s is not turning on and whenever I tried to restore it using iTunes, I found the screen distorted with random blue, green, grey, and white lines as shown in the step-wise pictures below:

Step 1: iTunes is preparing the device to restore

https://discussions.apple.com/content/attachment/302074dc-d6f4-4b72-9aed-8e74d6cba6a9

https://discussions.apple.com/content/attachment/9752c728-654e-4ba3-aa2c-821a05b77906

Step 2: Screen Distorted during Restore

https://discussions.apple.com/content/attachment/a738da6f-7347-497c-a853-37419df1d030

https://discussions.apple.com/content/attachment/742b77a4-ff61-40ae-af04-e2a3946b836e

https://discussions.apple.com/content/attachment/4d4e7847-3cd5-4689-b2cb-22a83a7fba68

https://discussions.apple.com/content/attachment/cd133640-3db5-4874-b0f8-49b65b1edb02

https://discussions.apple.com/content/attachment/cd21ab01-f7ad-4fef-8484-fe3ec2cc4a10

https://discussions.apple.com/content/attachment/340869ea-d912-402b-9d22-bd1ea1799a63

https://discussions.apple.com/content/attachment/df25e805-ebae-4d70-9998-36564513e537

https://discussions.apple.com/content/attachment/64d394c2-45d6-46bf-ae0f-036a38bfc0ca

https://discussions.apple.com/content/attachment/b644105b-eb45-4728-9cbf-07ee25147672

https://discussions.apple.com/content/attachment/88559144-ac10-4875-8f9a-3e85711846fa

Step 3: After restoration failed, the device gets apple logo and again turns black without turning on

https://discussions.apple.com/content/attachment/d540bffb-0509-43cd-9ffa-b27f6274efa6

https://discussions.apple.com/content/attachment/82b1f433-960f-4e24-9e0f-872c871f0190

Does anyone know what is the issue and how to fix this problem?

The screen is perfectly fine, however, I get 4013 error. I tried different lighting connectors and computers to restore it (as guided by apple website) but nothing worked out. Seems like the problem is inside.

Any help would be appreciated. Thanks

If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support

waqar7 wrote: "Dear Alancito, I guess yes it has original battery."

waqar ~ In that case, it's quite likely that the battery is weak due to age & use and is causing the problems you're seeing. Consider having the battery replaced:

iPhone Battery & Power Repair

About genuine iPhone batteries

Repair Provider Verification

(Articles found by searching Apple's Knowledge Base.)

õ¿õ¬

waqar ~ Does your iPhone 6s still have its original 3½–6½ year-old battery?

õ¿õ¬