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SpencerKate Author

Level 1

8 points

Safari issue with a "pop up"

Why does the following "pop up" frequently when I am using Safari? “5008235715115937309” wants access to control “Safari”. Allowing control will provide access to documents and data in “Safari”, and to perform actions within that app.

I have always clicked "Don't Allow" except once when I accidentally clicked "OK".

How can I stop the pop up from reoccurring?

Thanks

Derek

MacBook Pro 13″, macOS 12.3

Posted on May 2, 2022 7:00 AM

Top-ranking reply

dominic23

Level 10

83,952 points

Posted on May 2, 2022 8:49 AM

1. Remove adware if installed on your Mac..

Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac

Click the “FREE DOWNLOAD” button.

Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

Restart the computer and relaunch Safari holding the shift key down.

Scan for Malware again.

Additional steps if necessary.

2. Reset search engine: Customize searching in Safari on Mac - Apple Support

3. Reset Homepage. Change your homepage in Safari on Mac - Apple Support

4. Remove unknown extensions: Safari > Preferences > Extensions

Get extensions to customize Safari on Mac - Apple Support

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Safari issue with a "pop up"

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