You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music not linking to an existing Apple One subscription

Apple Pay wasn’t working. Forums suggested signing out of Apple ID on the phone and then signing back in.


Not only has that not solved the initial problem, but now I’m unable use Apple Music on my phone even though my ID clearly shows I have Apple One that includes this service.


I can stream music as normal on my AppleTV.


How is this still and ongoing issue when raised by other users 12 months+ ago???


Previous threads stating the ‘pretend to sign up and then cancel’ don’t work. Does anyone know how this stupid issue is resolved?

Posted on Apr 22, 2022 3:06 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2022 4:05 AM

Try Settings > [Your Name] > Media and Purchases and sign out then sign back in.

3 replies

Apple Music not linking to an existing Apple One subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.