jokerone2m Author

Level 1

4 points

AppleCare+ biling problem

Hello! I bought an iPhone 13pro in ny and got AppleCare+ when I was in the Apple Store in Brooklyn picking up my phone. I was assured that the coverage would work in my country (Ecuador) and sure enough I was charged $10 each month. I updated my payment method to a new credit card and all of a sudden I get these messages:

AppleCare+ Billing Problem.

“To avoid losing coverage for your device,

finish setup by linking your AppleCare plan

to your Apple ID. This allows you to update

your payment information.”

is there any workaround?

iPhone 13 Pro

Posted on Apr 21, 2022 7:54 AM

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5 replies

Level 10

685,215 points

Apr 21, 2022 8:33 AM in response to jokerone2m

Try contacting Apple Support for assistance .

Apple Support Contact. -

Work through the screens to get an email or chat option.

Apple Support by e-mail or chat. -

Apple on Twitter

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Level 10

685,215 points

Apr 21, 2022 8:25 AM in response to jokerone2m

What happens if you tap Continue?

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Level 10

685,215 points

Apr 21, 2022 8:42 AM in response to jokerone2m

Try Twitter.

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jokerone2m Author

Level 1

4 points

Apr 21, 2022 8:28 AM in response to Eric Root

it takes me to my subscriptions page, no AppleCare subscription to be seen.

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jokerone2m Author

Level 1

4 points

Apr 21, 2022 8:40 AM in response to Eric Root

It’s impossible to get support via email/chat. Y just keeps circling to other pages and since I’m outside the us I can’t get in touch through call 🙈

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AppleCare+ biling problem

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