You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: HREBING
HREBING Author
User level: Level 1
7 points

MagSafe charging

My iPhone 12 Pro no longer takes a charge using the MagSafe charger.I have 3 Apple MagSafe Charging pucks, so I know its not the charger...any ideas?

iPhone 12 Pro, iOS 15

Posted on Apr 16, 2022 5:05 PM

Reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Posted on Apr 16, 2022 5:33 PM

Try the following:


▷ Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Apr 16, 2022 5:33 PM in response to HREBING

Try the following:


▷ Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




Reply

MagSafe charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up