You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rhian231 Author

Level 1

0 points

Why won't my phone turn on

My phone has been on charge for hours and it won't turn on, it just shows a battery logo. It still shows the charging battery logo even if it isn't connected to the charger

iPhone 11, iOS 15

Posted on Apr 13, 2022 2:46 AM

Top-ranking reply

ProustGiulio

Level 10

209,082 points

Posted on Apr 13, 2022 3:02 AM

If you already tried (to no avail) ALL the steps provided in this support article:--> If your iPhone or iPod touch won't charge - Apple Support, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

View in context

Why won't my phone turn on

Similar questions