You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pink phone screen

I haven’t had my 12 iPhone for very long and it’s suddenly crashing all the time and the photos app has gone pink when I click on it. Please let me know how to fix or get a replacement.

Posted on Apr 11, 2022 1:05 AM

Top-ranking reply

Smilin-Brian

Level 9

56,197 points

Posted on Apr 11, 2022 1:08 AM

▷ Update your iPhone. 📲

If that didn’t help, then try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

View in context

Pink phone screen

Similar questions