Login and special character failure

Hi. I cannot log into my Macbook Air. When I type the letters of my password it recognizes it, but as soon as I want to type in any special characters, it doesn’t recognize it/want to take it. I’ve restarted my laptop numerous times with no luck. Any suggestions on how to fix this?

Posted on Apr 10, 2022 12:27 PM

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Posted on Apr 11, 2022 5:19 AM

Rosiesherman wrote:

# and @ and any of the special characters you get when pressIng the contr button with the numbers at the top of the keyboard.

You have to use use Shift (and not Control) to make those characters. Is that what you are doing?

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Login and special character failure

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