Apple ID

Lockedout14 Said:

"Apple ID: Can't log into my Apple account on my iPhone"

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Is your Apple Account Disabled?

If so, refer to the following...

Troubleshooting a Disabled Account:

Contact Apple Support:

Visit this Link: If your Apple ID is Locked or Disabled - Apple Support

Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Lockedout14 Said:

"Apple ID: Can't log into my Apple account on my iPhone"

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Along with my above reply.

Is this a Used Device?:

If this is a used device, then the person currently signed in to the iPhone needs to log themselves out of it. Elsewise, it is useless to your account. This is the site the seller should have used, prior to selling it to you: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better. So, return it, requesting that they log out of it.