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Level 1

6 points

phone has a broken screen and I can't access it to set up a new phone.

iPhone XR, iOS 15

Posted on Apr 5, 2022 7:15 AM

Top-ranking reply

Level 10

166,633 points

Posted on Apr 5, 2022 7:35 AM

You can’t use Quick Start now, but if you have a backup, you can transfer the backup to the new phone even if the old phone no longer works.

See this for help and bear in mind that Quick Start will not work now.

If you don’t have a backup at all, you will have to set up the new phone from scratch.

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