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Please help with my device

I’m locked out of phone and my device says erase all content &settings

iPhone 12

Posted on Apr 1, 2022 4:29 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2022 4:32 PM

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone has been disabled. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to reset your iPhone when you forgot the passcode. 


Axel F.

1 reply
Question marked as Top-ranking reply

Apr 1, 2022 4:32 PM in response to dauphine160

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. I also understand that your iPhone has been disabled. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to reset your iPhone when you forgot the passcode. 


Axel F.

Please help with my device

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