phone call breaks up

Hello, my iphone 11 pro breaks up a lot when I am on a phone call to the extent that I cannot communicate. I have tried the soft reboot and there was no improvement. Please help!

iPhone 11 Pro, iOS 14

Posted on Mar 1, 2022 6:19 PM

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Posted on Mar 2, 2022 1:23 AM

mariazyg wrote:

Hi Jack, thanks for your reply. I can make and receive calls, but the voice breaks up and I cannot hear the caller. Do you have any idea what I can do ?
Maria

Try these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support.

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Mar 2, 2022 1:23 AM in response to mariazyg

mariazyg wrote:

Hi Jack, thanks for your reply. I can make and receive calls, but the voice breaks up and I cannot hear the caller. Do you have any idea what I can do ?
Maria

Try these steps: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support.

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phone call breaks up

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