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"the library could not be opened"

Error message 3127 when I've opened the library with option/command to repair it; it gets to 100% and then I get this message.

How can I get my pictures from this library - all baby pictures!

iMac 21.5″, macOS 10.15

Posted on Feb 15, 2022 4:46 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2022 12:03 AM

Hi


Do you have a backup of the library (eg do you run a regular time machine backup)


Where is the library stored? If it is on an external drive, what is the format?


Try restarting in safe mode.

https://support.apple.com/en-gb/guide/mac-help/mh21245/mac


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches.



(It will take longer to start in safe mode than a normal start)

2 replies
Question marked as Top-ranking reply

Feb 16, 2022 12:03 AM in response to nea4040

Hi


Do you have a backup of the library (eg do you run a regular time machine backup)


Where is the library stored? If it is on an external drive, what is the format?


Try restarting in safe mode.

https://support.apple.com/en-gb/guide/mac-help/mh21245/mac


Safe mode will clear temporary files and caches, and sometimes fixes odd glitches.



(It will take longer to start in safe mode than a normal start)

Mar 7, 2022 7:03 AM in response to nea4040

I've had a similar issue, over the past 2 years, with "Archive" libraries that I've created and stored on an external hard drive.


What I've discovered and confirmed this weekend is that the current version of Photos requires that the library reside on an APFS volume. My external drives (flash, HDD or SD) are usually formatted as ExFAT, for compatibility with ChromeOS, Windows and my cameras


If I copy the library to my local hard drive (AFPS formatted), it opens. If I copy (a smaller test library) to an external drive partitioned/formatted as APFS, it opens.


I haven't found any documentation stating this, but this appears to be the case, so far.

"the library could not be opened"

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