iPhone 13 Pro Max (iOS 15.2) is unable to load streaming services, e.g. Netflix, Viaplay, etc.

Some apps that stream video will open, but when a video is selected to play the loading icon just spins and spins. It rarely gives an error message. When it does, it is non-specific "This video cannot be played right now.....". This happens with Netflix, Viaplay and most of Reddit.

Other apps with video are not affected, e.g. Youtube, NRK TV, Altibox.

I've cleared cache, deleted the apps and reinstalled them. Nothing works. I paid a month's rent for this 3 day old iPhone 13 Pro Max. For it to not be able to play Netflix is ridiculous.

I was wrong. My brand new iPhone 13 Pro Max is unable to play any video except Youtube!! Definitely disappointed with this purchase. Please help. I live 1.5 hour drive from Apple Store where I purchased it.

This is not a wifi issue. This is an "iPhone 13 Pro Max being incapable of loading all videos that are behind a paywall while on wifi" issue. My wifi network delivers 170 Mbps. Here is a list of things that operate just fine on the wifi:

iPhone 8

iPhone 11

Samsung Galaxy A52

iPhone 6s

Samsung pad

HP Elitebook

HP Photosmart 5524

Macbook

Google Chromecast

just to name a few..............

I have reset the wifi router and that still did not work. So I hope you understand that I cannot accept that this is a wifi issue. Please help.

Not sure I understand the question. But I live in Norway. The only variable that has changed is that I upgraded from an 8 Plus to a new 13 Pro Max

Ok, videos are playing when iPhone is on cellular, i.e. not connected to WiFi.

will do. Byw, I thought I was chatting with Apple Support.