When i tap on update “ Your account has been disabled in the App Store and iTunes” this message pop up…and I can’t purchase anything in any app via itunes card
iPhone 12 Pro Max, iOS 15
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fahim185 Said:
"When i tap on update ' Your account has been disabled in the App Store and iTunes' this message pop up…and I can’t purchase anything in any app via iTunes card"
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Troubleshooting a Disabled Account:
You need to reenable your Apple ID. Do so by contacting Apple Support
Start Here: If a Message Says 'Your account has been disabled in the App Store and iTune' - Apple Support'.
So, what to do...
Contact Apple support:
Let Apple know about this, and let them know where you had purchased this. Apple would most certainly look in to this.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Why Accounts Become Disabled:
When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.
Possible Reasons Could Include:
- Too many unsuccessful login attempts
- VPN (Virtual Private Network) usage
- Consistent transactions
- Session Times Out
- Disobeying Terms & Conditions