my phone froze but I can’t go to any other apps and it doesn’t let me turn off what can I do?
what can I do
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
what can I do
I'm having the same problem. It started when I opened the clock app. The clock app just showed a dark screen. At first I would be able to open the app but nothing would happen so I closed it. I went to the app store to see if there was an update. No update but I clicked open from the app store and it froze my phone. I can swipe up to the control screen, swipe down for the notifications, from there, I can swipe left to get the shortcuts screen and swipe in the other direction for the camera. Holding the home button will start Siri. On any of the other screens I can swipe to, no other apps can be opened, not even settings. Siri won't open anything for me either. The phone won't shut down by holding the power button. I have an iPhone 8 with software version iOS 14.8.1
Did you follow the steps in the article you came here from? Which model iPhone?
The steps to shut the phone off did work. I attempted to open the clock app which caused the problem and the app seems to be working fine again.
iPhone se froze
my phone froze but I can’t go to any other apps and it doesn’t let me turn off what can I do?