You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

after factory restart, the computer does not work

After trying to do a factory restart



My Macbook only opened to a screen that said


support.apple.com/mac/startup


MacBook Pro

Posted on Feb 6, 2022 9:01 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2022 9:03 AM

tommc1953 wrote:

After trying to do a factory restart


My Macbook only opened to a screen that said

support.apple.com/mac/startup



Globe with alert symbol

A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the Internet, but couldn't. Learn what to do if your Mac can't start up from macOS Recovery.

1 reply
Question marked as Top-ranking reply

Feb 6, 2022 9:03 AM in response to tommc1953

tommc1953 wrote:

After trying to do a factory restart


My Macbook only opened to a screen that said

support.apple.com/mac/startup



Globe with alert symbol

A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the Internet, but couldn't. Learn what to do if your Mac can't start up from macOS Recovery.

after factory restart, the computer does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.