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Last November I replaced by MacBook Pro by using Time Machine and restore. My Photos app shows thumbnails of all my photos, but when I export I get a cocoa-1 error. When I look at Photo contents there are no folders with originals. Where are they?
MacBook Pro 15″, macOS 10.13
In that case, your full library should have been transferred over.
Are you running a Managed or referenced library?
Change where your files are stored in Photos on Mac - Apple Support
Are you using any cleaning apps?
In that case, your full library should have been transferred over.
Are you running a Managed or referenced library?
Change where your files are stored in Photos on Mac - Apple Support
Are you using any cleaning apps?
dfdunbar wrote:
When I look at Photo contents there are no folders with originals. Where are they?
Just to be sure, you are looking at the contents of the Photos Library and not the Photos.app?
Your system version is shown as macOS 10.13. Photos 3 on macOS 13 did not yet have a folder originals in the Photos Library, but a folder Masters. "originals" has been introduced with macOS 10.15 Catalina.
The originals folder will not be holding all originals, if you have been using iCloud Photos and "Optimise Mac Storage". In that case you should enable iCloud Photos again to download the originals from iCloud.
No to all. I used to go to the iPhotos app (Show Package Contents) and find Masters and Originals. Now. in the Finder, under Users/Pictures/Photo Library (Show Package Contents) I see Masters and Originals, so I created a new Photo Library and imported the pics from those folders. Many showed up but there are many large gaps. Yet, on the System Library the thumbnails for all pictures are there, just that when I attempt to export a picture I get the cocoa error, and if I attempt a locate it, it also can't be found. If the thumbnail is there, then I would presume the photo resides somewhere. There seems to be no Show In Finder option.
Many of the photos/video are also duplicated some 12 times, all pointing to the same file. I don't know how to delete the duplicate thumbnails without inadvertently deleting the original.
If you transferred an iPhoto Library you should have let Photos convert it. That will also get all your edits.
If you still have the iPhoto Library, Launch Photos with the option key held down and in the dialog, point to your iPhoto Library.
I didn't do anything manually. I simply restored the new computer, opened it, and opened Photos. Everything was there. It wasn't until months later when I attempted an export that I discovered the original file wasn't there. The laptop I had backed up has been returned for recycling, so it's no longer available.
But the question is, how are thumbnails there without the file it points to?
How exactly did you do the restore from Time Machine?
I backed up the old laptop then when launching the new Macbook Pro followed the prompts to restore from the back up.
I don't use iCloud for back up. Everything was in the Masters/Originals folders on the previous computer.
Because they got generated when the file was there.
Do you still have the previous computer?
Unfortunately no.
Is there a way to delete the duplicate thumbnails? Some of my photos and videos have 12-15 duplicates. They all point to the same file on the hard drive.
Location of photos in Photos
