Superdrive does not work

Superdrive does not work.... if I can get a CD to go into the superdrive it will spit it out.... Grrrrr......

iMac 21.5″, OS X 10.11

Posted on Feb 3, 2022 06:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2022 07:01 AM

What year model is your iMac?

Identify your iMac model - Apple Support


-------------------------------------------------------


The USB SuperDrive is not compatible with older Mac's that have a built-in SuperDrive.

Apple USB SuperDrive - Apple



--------------------------------------------------------


If you have a 2012 or later iMac.

  1. Try a different USB port.
  2. Plug it directly into the iMac.
  3. Test some different CDs and DVDs.
  4. Make sure the Superdrive is right side up.


6 replies
Question marked as Top-ranking reply

Feb 4, 2022 07:01 AM in response to mca5678

What year model is your iMac?

Identify your iMac model - Apple Support


-------------------------------------------------------


The USB SuperDrive is not compatible with older Mac's that have a built-in SuperDrive.

Apple USB SuperDrive - Apple



--------------------------------------------------------


If you have a 2012 or later iMac.

  1. Try a different USB port.
  2. Plug it directly into the iMac.
  3. Test some different CDs and DVDs.
  4. Make sure the Superdrive is right side up.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Superdrive does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.