I am not able to update my payment method on both my iPad and iPhone. What can I do?
I am not able to update my Apple ID payment method on both my iPad and iPhone. What can I do?
iPad mini 5, iPadOS 14
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Are you trying to replace the old payment info, for example the credit card?
In that case you'll have to add the new card first, before you can remove the old one. Especially if you have subscriptions connected to your payment method.
Change, add, or remove Apple ID payment methods
You can also use this link to contact Apple Support and ask them to look into it: