Whenever I use Zoom on my MacMini, I have an unstable internet connection, with frequent "freezing" of other speakers. I do not have the same problem on my IPad, which is on the same network. Today I began a trial of a different network provider, but am having the same problem, so it must be something in this computer.
Mac mini, macOS 10.14
Congratulations on evaluating the situation. That is an important first step. Clearly your iPad has a wireless connection. What does the Mac have? If it's wireless, have you tried a wired Ethernet connection to see what happens? If it's wired, you can try resetting the modem by turning it off for several minutes and then turning it back on. Sometimes that fixes the problem. Some internet service providers provide various test and diagnostic links on their web sites, one of which will test and confirm speed. I would check that out and carefully look at your network settings in the computer.
Congratulations on evaluating the situation. That is an important first step. Clearly your iPad has a wireless connection. What does the Mac have? If it's wireless, have you tried a wired Ethernet connection to see what happens? If it's wired, you can try resetting the modem by turning it off for several minutes and then turning it back on. Sometimes that fixes the problem. Some internet service providers provide various test and diagnostic links on their web sites, one of which will test and confirm speed. I would check that out and carefully look at your network settings in the computer.
Maybe you have a problem with electrical interference with the Mini's signal. Especially since soe peo0ple hide them away which tends to shield the Mini.
With Option key depressed click on the wifi icon in the menu bar.
What is:
Channel
RSSI
Noise
Transmission rate
PHY Mode
kathrynfromsalt lake city wrote:
This is a brand new T-Mobile Device
Unfortunately, new Wi-Fi routers can be misconfigured, incompatible, or malfunctioning, and these devices can be operating in environments with radio frequency interference and with competing Wi-Fi networks.
Please post the channel, RSSI, noise, transmission rate, and PHY Mode, as was requested above.
And please also try a wired Ethernet connection from the Mac to the Wi-Fi router switch port, as was suggested.
Recommended settings for Wi-Fi routers and access points
and sometimes a Restart of the Router can or may clear the issue
This is a brand new T-Mobile Device
Unstable internet connection
