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michie50 Author

Level 1

4 points

I can't restart my iPhone 11

My iPhone will not shut off, will not restart, can't open any apps and can't make or receive calls. I have tried tried to restart but this does nothing. Any suggestions?

[Re-Titled by Moderator]

iPhone 11

Posted on Jan 25, 2022 4:40 PM

Top-ranking reply

Smilin-Brian

Level 9

56,115 points

Posted on Jan 25, 2022 4:45 PM

▷ Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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I can't restart my iPhone 11

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