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Level 1

4 points

I can't use Apple TV+ on my iPad or TV

I have subscribed to Apple TV+

Can watch it on my phone, but not my iPad or on my television using the AppleTV box

[Re-Titled by Moderator]

Posted on Jan 21, 2022 12:50 PM

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Community+ 2024

Level 10

143,818 points

Posted on Jan 21, 2022 3:38 PM

The subscription is for an Apple ID account. Verify that the same account is used on all devices.

Apple TV+ may not be available on old iPads, as it requires the modern Apple TV app (iOS 12.3 or later, I believe).

Apple TV+ may not be available on old Apple TV boxes, as it requires the modern Apple TV app (system software 7.3 or later, or tvOS 12.3 or later).

So what are the model iPad and Apple TV box?

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